f9club Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and f9club ("f9club," "we," "us," or "our") governing your use of the f9club website located at https://f9club.app and all associated services, games, features, and content (collectively, the "Platform").

By creating an account, logging in, depositing funds, or participating in any game or promotion on the f9club Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the Platform, including registered members and visitors.

These Terms should be read together with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and f9club.

To register and use the f9club Platform, you must satisfy all of the following eligibility requirements at all times:

• Age: You must be at least 21 years of age. In accordance with Philippine law and applicable online gaming regulations, f9club strictly enforces the minimum age requirement of 21 years for all casino-style gambling activities. Users who are found to be under 21 will have their accounts immediately suspended and any funds held pending verification review.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is not prohibited by applicable law at the time of each gaming session. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.
• Not Self-Excluded: You must not be subject to any self-exclusion order, voluntary or otherwise, whether imposed by f9club or any other gaming operator or regulatory authority.
• Single Account: You may hold only one registered account on the f9club Platform. Duplicate accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein.

To access the full features of the f9club Platform, you are required to create a registered account. During registration, you agree to provide accurate, current, and complete information. You further agree to update your information promptly if any details change.

• Accuracy of Information: All registration details, including your full legal name, date of birth, address, and contact information, must be truthful and accurate. Providing false information constitutes a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. f9club will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.
• Notification of Breach: You must notify f9club immediately at the contact details provided in Section 15 if you suspect any unauthorized use of your account or any other security breach.
• One Account Per Person: Each individual may register only one account. Accounts are non-transferable and may not be sold, gifted, or otherwise assigned to another person.
• KYC Compliance: f9club may require you to complete Know Your Customer (KYC) verification procedures, including submission of a valid government-issued ID (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method. Accounts that fail to complete KYC verification may have withdrawals withheld until verification is satisfactorily completed.

All financial transactions on the f9club Platform are conducted in Philippine Peso (PHP). f9club supports a range of local payment methods including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, InstaPay, and PESONet.

• Minimum Deposit: The minimum deposit amount is ₱50, unless otherwise stated in a specific promotion or payment method policy.
• Deposit Processing: Deposits via e-wallets such as GCash and PayMaya are typically credited to your f9club account within minutes. Bank transfer processing times may vary depending on the financial institution.
• Withdrawal Requests: Withdrawal requests are processed subject to completion of KYC verification and satisfaction of any applicable wagering requirements. f9club aims to process withdrawal requests to e-wallets within a reasonable timeframe, though processing times may vary.
• Own Funds Only: You may only deposit funds that belong to you. Depositing funds on behalf of another person, or using payment methods that do not belong to you, is strictly prohibited.
• Anti-Money Laundering: f9club complies with applicable anti-money laundering (AML) regulations. We reserve the right to request documentation verifying the source of funds deposited into your account. Suspicious transactions will be reported to the appropriate authorities as required by law.
• Withdrawal Limits: Minimum and maximum withdrawal limits apply and are published in the Platform's banking section. f9club reserves the right to adjust these limits at its discretion with reasonable notice.
• Unclaimed Balances: f9club reserves the right to apply an inactivity fee or close accounts with zero or minimal balances that have been inactive for an extended period, in accordance with applicable regulations and after providing reasonable notice to the account holder.

f9club offers various bonuses and promotional offers to eligible registered users. All bonuses and promotions are subject to specific terms and conditions that are published alongside each offer. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotion terms shall prevail with respect to that promotion.

• Wagering Requirements: Most bonuses are subject to wagering requirements, which specify the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be made. Wagering requirements are clearly stated in each promotion's terms.
• Eligibility: Bonuses are available to eligible registered users only. f9club reserves the right to determine eligibility at its sole discretion. Bonuses may not be available to users in certain jurisdictions or to users who have previously abused promotional offers.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Opting into a new bonus while another is active may result in forfeiture of the existing bonus.
• Bonus Abuse: Any attempt to abuse, exploit, or circumvent bonus terms — including but not limited to creating multiple accounts, using automated software, or engaging in low-risk betting strategies designed solely to clear wagering requirements — will result in the cancellation of the bonus, forfeiture of any winnings derived from it, and may result in account suspension.
• Expiry: Bonuses and free spins are subject to expiry dates. Unused bonuses will be removed from your account upon expiry without compensation.
• Modification and Withdrawal: f9club reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any such change will not affect bonuses already credited to a user's account in good faith.

All games available on the f9club Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

• Random Number Generation: All electronic games on the f9club Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. f9club does not manipulate game outcomes.
• Malfunction Policy: In the event of a game malfunction, technical error, or system failure, f9club reserves the right to void any affected bets or game rounds. Any winnings generated as a result of a malfunction are not valid and will not be paid out.
• Bet Limits: Minimum and maximum bet limits apply to all games and are displayed within the game interface. f9club reserves the right to adjust bet limits at any time.
• Disconnection: f9club is not responsible for losses incurred as a result of internet disconnection, power failure, or other technical issues on the user's end during gameplay. Where possible, game state is preserved and can be resumed upon reconnection.
• Disputed Results: In the event of a dispute regarding a game outcome, the result recorded in f9club's server logs shall be the definitive record. Users may submit disputes through the official support channel within 30 days of the relevant game session.

The following conduct is strictly prohibited on the f9club Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one account, or registering on behalf of another person without their knowledge and consent.
• Providing false, misleading, or fraudulent information during registration or at any point during your use of the Platform.
• Using the Platform for any unlawful purpose, including money laundering, fraud, or financing of illegal activities.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or vulnerabilities in any game or Platform feature. Any such vulnerabilities must be reported to f9club immediately.
• Engaging in collusion with other players in any game where such collusion would confer an unfair advantage.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any software or technology used by the f9club Platform.
• Harassing, threatening, or abusing f9club staff, support agents, or other users of the Platform.
• Depositing funds derived from criminal activity or using payment methods that do not belong to you.

f9club is committed to promoting responsible gaming and maintaining a safe environment for all users. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.

• Age Restriction: The f9club Platform is strictly for users aged 21 and above. We employ age verification measures and will suspend any account found to belong to a minor.
• Self-Exclusion: Users who feel they need a break from gambling may request a self-exclusion period through the Platform's responsible gaming tools or by contacting our support team. Self-exclusion periods range from 24 hours to permanent exclusion.
• Deposit Limits: Users may set daily, weekly, or monthly deposit limits on their accounts to help manage their spending. Once set, limits cannot be increased for a cooling-off period of at least 24 hours.
• Reality Checks: f9club provides optional session time reminders to help users keep track of the time spent on the Platform.
• Support Resources: If gambling is negatively affecting your life or the lives of those around you, we encourage you to seek help. Please visit our dedicated Responsible Gaming page for more information and support resources.

All content on the f9club Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the property of f9club or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the Platform without the prior written consent of f9club.

Any unauthorized use of f9club's intellectual property is strictly prohibited and may result in civil and criminal liability under applicable Philippine and international law.

To the fullest extent permitted by applicable law, f9club, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any content therein.

f9club's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your f9club account in the 30-day period immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. f9club makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. f9club does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

f9club collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

f9club implements industry-standard security measures, including SSL/TLS encryption and secure data storage, to protect your personal information. However, no method of transmission over the internet is completely secure, and f9club cannot guarantee the absolute security of your data.

f9club will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent, except as required by law or as necessary to provide the services described in these Terms.

f9club reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if:

• You breach any provision of these Terms or any applicable law or regulation.
• f9club is required to do so by a regulatory authority, court order, or law enforcement agency.
• f9club reasonably suspects fraudulent, abusive, or criminal activity associated with your account.
• Your account has been inactive for an extended period and carries a zero or negligible balance.
• f9club decides to discontinue the Platform or any part thereof.

Upon termination of your account for reasons other than breach or fraud, any verified real-money balance remaining in your account will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements and deduction of any applicable fees.

You may close your account at any time by contacting f9club's support team. Account closure requests will be processed within a reasonable timeframe, and any eligible balance will be returned to you following verification.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. You irrevocably submit to the personal jurisdiction of such courts for the purpose of litigating any such dispute.

Notwithstanding the foregoing, f9club reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

f9club reserves the right to amend, update, or replace these Terms at any time. When material changes are made, f9club will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision will always be displayed at the top of this page. Your continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.

It is your responsibility to review these Terms periodically to stay informed of any updates. f9club encourages all users to check this page regularly.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the f9club Platform, please contact our support team through the following channel:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the f9club Platform.
• Response Time: f9club aims to respond to all written inquiries within 48 hours on business days.

For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our support team directly. We are committed to addressing all player concerns promptly and fairly.